Basildon PDSA Pet Hospital, The Coco Markus Centre – Vets in Basildon
Clinic Overview
- Many reviewers describe the staff as caring, friendly, professional, and sympathetic, with especially positive comments about how gently nervous or unwell pets are handled. - Emergency and urgent care is a recurring strength in recent comments, including a cat seen within hours and a dog with a cut leg being brought in straight away for stitches. - Owners also mention clear communication, with vets explaining treatment and, in one review, discussing the procedure and price clearly.
Basildon PDSA Pet Hospital, The Coco Markus Centre, offers free and low-cost veterinary care for pets in need, with reviews also pointing to urgent appointments being available in some cases. It treats cats and dogs, and recent feedback continues to highlight caring staff, clear explanations, and prompt help for emergencies. The site is also listed as a Veterinary Nurse Training facility.
Services
- •General veterinary care for cats and dogs: Reviews describe ongoing care for both species, including treatment for dogs, cats, and a nervous kitten that was handled gently and calmly.
- •Free and low-cost care: The clinic states that it provides free and low-cost veterinary care for pets in need.
- •Urgent and same-day help: Recent experiences include owners being advised to bring a dog in straight away for a leg injury, and a cat being seen within hours during an emergency.
- •Treatment for injuries and illness: Specific examples mentioned by owners include wound treatment and suturing for a cut leg, as well as care for a serious life-threatening condition.
- •Communication and handling: Reviews regularly mention vets explaining procedures clearly, including costs in one case, and helping anxious pets stay calm during treatment.
- •Training role: The clinic is listed as a Veterinary Nurse Training facility.
Pricing
No published pricing information is currently available for this clinic.
People
- •Reception team: Frequently described as friendly, helpful, and welcoming.
- •Vets: Reviews praise the vets for clear explanations, calm handling of nervous pets, and supportive care in urgent situations.
- •Management: One negative review mentions a dispute over a refund and describes the manager as rude.
Reviews
Google rating: 4.6/5 from 1183 reviews. Recent feedback is mostly positive, with a few complaints around appointments and customer service.
- •Many reviewers describe the staff as caring, friendly, professional, and sympathetic, with especially positive comments about how gently nervous or unwell pets are handled.
- •Emergency and urgent care is a recurring strength in recent comments, including a cat seen within hours and a dog with a cut leg being brought in straight away for stitches.
- •Owners also mention clear communication, with vets explaining treatment and, in one review, discussing the procedure and price clearly.
- •Negative comments are present but less common, mainly focusing on difficulty getting appointments, occasional long waits, mixed experiences depending on the vet, and one refund dispute.
