Cherrydown Vets Ltd – Vets in Basildon
Clinic Overview
Cherrydown Vets Ltd is a veterinary clinic with additional facilities at other sites (as described on its website). The website directs owners needing urgent care outside normal opening hours to contact Vets4Pets Basildon, indicating out‑of‑hours cover is arranged via that provider rather than stated as in-house.
From the latest reviews, owners most often describe prompt appointments (including being seen within 3 days for a new dog check) and supportive end-of-life handling (providing a quiet room, a blanket, and sending a sympathy card after a pet’s death). Pricing and value is a mixed point: some reviewers say costs felt reasonable (e.g., a standard consult plus medication), while others strongly criticise costs and perceived lack of compassion.
Services
- •Urgent/out-of-hours arrangements: the clinic website says that for urgent veterinary care outside normal opening hours, owners should contact Vets4Pets Basildon.
- •Veterinary nurse training facility (listed in the clinic’s provided service/specialisation data).
- •Examples of care mentioned in reviews
- •General consultations for newly adopted dogs (check-over).
- •Medication courses prescribed (e.g., “two short courses of pills/tablets”).
- •Blood tests with results pending/following up.
- •Care for vomiting/off-food cats and elderly cats.
- •End-of-life support (quiet room to say goodbye; handling a deceased pet).
Pricing
- •Standard consultation fee: £78 (reviewer report; included consultation plus “two short courses of pills”).
- •Example total for illness work-up/visit: £247 for a cat (reviewer report) covering blood test, tablets, and the vet visit.
- •One reviewer states the £247 total had to be paid the same day.
- •One reviewer asked about an over‑65 discount and was told they don’t offer one (receptionist reportedly suggested trying the PDSA).
People
- •Nicola T (role not stated): a reviewer singled her out for “making a fuss” of their dog and taking interest in what had been prescribed previously.
- •Reception team is mentioned in one review as “nice,” particularly when discussing discounts and signposting to the PDSA (though the reviewer was unhappy with overall cost).
Reviews
Google rating: 4.4 stars from 741 reviews. “”
- •End-of-life compassion is specifically described: providing a blanket, a quiet room for goodbyes, and sending a sympathy card days later.
- •Speed/access: being seen promptly and getting an appointment within a few days is mentioned more than once.
- •Treatment/work-up examples: medications prescribed; blood testing for an unwell cat with improvement while awaiting results.
- •Cost is a recurring tension: some reviewers call the £78 consult + meds reasonable, while another describes a £247 visit as “ridiculous,” and a 1‑star reviewer alleges the practice is “all about taking as much money as possible.”
Special Services
Animals Treated at Cherrydown Vets Ltd
Animals We Treat
Companion Animals
Opening Hours – Cherrydown Vets Ltd
Opening Hours
Hours
Reviews for Cherrydown Vets Ltd
Note: Showing the 5 most recent Google reviews out of 741 we track in total. Recent reviews may not be representative of overall sentiment.
Brad Hucks
3 weeks ago
Friendly staff, free parking. Never a place you'd be happy to visit but if the worst happens to your pet, this is the best place to go.
Dan Laker (DanDan)
a month ago
Very sadly, After recently loosing our beautiful male cat to a careless driver outside home, Cherrydown handled the situation wonderfully. He had gone before a caring neighbour had arrived with him, Cherrydown provided a blanket to snuggle him into and a 'quiet' room to be able to say our heartfelt goodbye. A few days after the tragic accident, they sent a lovely sympathy card to us, which was a lovely personal touch. Thank you for being so professional and caring towards our boy, "Woody"
Yan Peetoom
2 months ago
Very kind and helpful staff
Patricia Bacon
2 months ago
We always find Cherrydown vets welcoming and professional and Excellent with our pets
Delicious Webdesign
a week ago
First ever vet visit with new adopted dog who needed a check over which we got within 3 days. Lovely service, great staff and the vet was quick, efficient and caring. Two short courses of pills and the standard consultation fee £78. Seems reasonable so far Unusually I noticed something important to report si asked to see a manager as had an important message for them, won't share the reason until its addressed but its not due to pet welfare. The free help which should have been fixed in 2 minutes was acknowledged and i wasn't thanked for it and it remains the same 5 days later. Please phone me if my advice is needed please Update 2025 my dawg returns after 3 years and was treated quickly and efficiently, advice and medication provided and I believe the cost seemed reasonable, follow up appointment booked. Recognised one of the staff from last time who was fantastic then and fantastic today. Nicola T is a credit to the practice, made a fuss of my dawg and was naturally concerned and interested what was prescribed.
OrangeLemon
2 months ago
First ever vet visit with new adopted dog who needed a check over which we got within 3 days. Lovely service, great staff and the vet was quick, efficient and caring. Two short courses of pills and the standard consultation fee £78. Seems reasonable so far Unusually I noticed something important to report si asked to see a manager as had an important message for them, won't share the reason until its addressed but its not due to pet welfare. The free help which should have been fixed in 2 minutes was acknowledged and i wasn't thanked for it and it remains the same 5 days later. Please phone me if my advice is needed please Update 2025 my dawg returns after 3 years and was treated quickly and efficiently, advice and medication provided and I believe the cost seemed reasonable, follow up appointment booked. Recognised one of the staff from last time who was fantastic then and fantastic today. Nicola T is a credit to the practice, made a fuss of my dawg and was naturally concerned and interested what was prescribed.
Alison Wallis
2 months ago
Dads cat Bailey had been under the weather for about 4 days. Hardly eating and being sick. After a visit to Cherry Down vets and some madication and waiting on blood test results Bailey seemed a lot better. Eating and drinking. The only down side was the price. Blood test, tablets, cost to see the vet. A Total of £247 which had to be paid the same day. Dads 85 years old. Pensioners shouldn't have to pay this amount of money. Later the same day I did ring Cherrydown to ask if they did a discount for over 65 but the nice receptionist said unfortunately they don't and did recommend giving the PDSA . Dads on no benefits for not sure if dad would be entitled to see the PDSA. isn't it mining for all the people on bloody benefits who shouldn't even have pets if they can afford them. My dad has worked all he's life and never ever been on benefits. The price yesterday was rediclous. I did ask the vet why does the blood test cost so much she said it's just what it costs 😪
kerry hawkins
2 months ago
I had been with this vets for over 20 years but sadly, over the last couple of years Cherrydown are easily the worst vets in the area. They have no compassion , no customer care and it’s all about taking as much money as possible from those of us that love our pets. AVOID AT ALL COSTS
Glenda Langmead
3 months ago
Whole experience from start to finish was very good. Seen promptly, Vet was caring and sympathetic towards our elderly cat. Would highly recommend.
Jacqueline Robbins
5 months ago
Lovely vets would highly recommend. They treat you with respect and treat your pets well.
Nearby Vets
Explore more trusted veterinary clinics near Cherrydown Vets Ltd
Companion Care (Basildon Pipps Hill) Ltd T/A Vets4Pets
(1.1 miles)Inside Pets at Home, pipps hill retail park, Miles Gray Rd, Basildon SS14 3AF, UK
Medivet Laindon
(1.6 miles)High Rd, Basildon SS15 6BN, UK
Basildon PDSA Pet Hospital, The Coco Markus Centre
(1.7 miles)The Coco Markus Centre, The Valerie Lodge, High Rd, Vange, Basildon SS16 4TG, UK
Southfields Veterinary Specialists
(1.9 miles)Cranes Point, Gardiners Ln S, Basildon SS14 3AP, UK
Vets for Pets
(2.2 miles)Old Market Retail Park, High Street, Pitsea, Basildon SS13 3BY, UK
