Cherrydown Vets Ltd – Vets in Basildon
Clinic Overview
- Reviewers frequently describe the team as warm, welcoming, knowledgeable, and helpful, with staff answering questions clearly and making owners feel listened to. - Prompt care is a recurring theme, including one owner getting a first appointment for a newly adopted dog within 3 days, and others mentioning quick, efficient treatment and follow-up. - Compassion stands out strongly in bereavement-related feedback, with repeated praise for the quiet room, blanket, and sympathy card after a pet’s death.
Cherrydown Vets Ltd is a Basildon practice in the Linnaeus group. Owners regularly describe a friendly, professional team, prompt access to appointments, and especially compassionate support at difficult times. Recent feedback is largely very positive, though views on cost are mixed.
Services
- •General veterinary care for cats and dogs: reviews mention first check-ups for newly adopted dogs, follow-up appointments, medication being prescribed, and routine consultations for pets that are unwell.
- •Diagnostics and medical work-ups: recent examples include blood tests and treatment for cats that were vomiting, off their food, or generally under the weather.
- •End-of-life support: reviewers describe being given a quiet room to say goodbye, a blanket, and thoughtful handling after a pet’s death, including a sympathy card afterwards.
- •Urgent and out-of-hours care: for urgent veterinary care outside normal opening hours, the clinic directs clients to Vets4Pets Basildon.
- •Training and facilities: the practice is listed as a veterinary nurse training facility. Reviews also mention free parking.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Review examples include a £78 standard consultation with two short courses of medication, and a £247 cat visit covering the consultation, tablets, and a blood test. Feedback on value is mixed: some owners describe costs as reasonable, while others felt bills were high; one reviewer said they were told the practice does not offer an over-65 discount.
People
Nicola T is the only named staff member in the reviews, and is praised for making a fuss of a dog, taking an interest in previous treatment, and leaving a strong impression across repeat visits. More broadly, reviewers describe the wider team as warm, friendly, helpful, and professional, including positive comments about reception staff.
Reviews
Google rating: 4.4/5 from 743 reviews. Recent written feedback is mostly very positive.
- •Reviewers frequently describe the team as warm, welcoming, knowledgeable, and helpful, with staff answering questions clearly and making owners feel listened to.
- •Prompt care is a recurring theme, including one owner getting a first appointment for a newly adopted dog within 3 days, and others mentioning quick, efficient treatment and follow-up.
- •Compassion stands out strongly in bereavement-related feedback, with repeated praise for the quiet room, blanket, and sympathy card after a pet’s death.
- •Cost is the main mixed theme: some owners felt fees were reasonable, while a smaller number criticised pricing and, in one case, overall customer care.
