Cherrydown Vets Ltd – Vets in Basildon
Clinic Overview
- Owners often describe the team as warm, welcoming, caring, and knowledgeable, with staff answering questions clearly and making them feel listened to. - Prompt care is a recurring theme, with reviews mentioning pets being seen quickly and treated efficiently, including elderly cats and routine dog visits. - Compassionate support at difficult times stands out in several reviews, especially around bereavement, where owners mention the quiet room, blanket, and sympathy card.
Services
- •General veterinary care for cats and dogs: owners mention first check-ups for newly adopted dogs, routine consultations for pets that are unwell, follow-up appointments, and medication being prescribed.
- •Diagnostics and medical work-ups: examples mentioned by owners include blood tests, as well as a blood pressure check and urine test for an elderly cat.
- •End-of-life support: several owners describe thoughtful bereavement care, including use of a quiet room, a blanket to say goodbye, and a sympathy card afterwards.
- •Urgent and out-of-hours care: for urgent veterinary care outside normal opening hours, the practice directs clients to Vets4Pets Basildon.
- •Training and facilities: the practice is listed as a veterinary nurse training facility, and reviews mention free parking.
Pricing
Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Review examples include a £78 standard consultation with two short courses of medication, while earlier feedback also mentioned a higher-cost visit involving consultation, tablets, and blood testing. Comments on value are mixed: some owners say charges seem reasonable, while others feel bills are high.
People
Nicola T is the only named staff member and is praised for making a fuss of a dog, taking an interest in previous treatment, and leaving a strong impression across repeat visits. More broadly, owners speak positively about the wider team and reception staff, describing them as warm, helpful, polite, and professional.
Reviews
Google rating: 4.4/5 from 756 reviews. Recent feedback is mostly very positive.
- •Owners often describe the team as warm, welcoming, caring, and knowledgeable, with staff answering questions clearly and making them feel listened to.
- •Prompt care is a recurring theme, with reviews mentioning pets being seen quickly and treated efficiently, including elderly cats and routine dog visits.
- •Compassionate support at difficult times stands out in several reviews, especially around bereavement, where owners mention the quiet room, blanket, and sympathy card.
- •A small amount of criticism appears too, including one particularly negative review about how an end-of-life visit was handled.
