Cherrydown Vets Ltd – Vets in Basildon
Clinic Overview
Cherrydown Vets Ltd, located in Basildon, is a reputable veterinary clinic offering a range of services, including a veterinary nurse training facility and emergency services available around the clock. With a solid 4.4-star rating from 739 reviews on Google Maps, it appears to be a trusted choice for many pet owners in the area.
The clinic receives praise for its efficient and caring service, as highlighted in multiple 5-star reviews. One reviewer noted the swift and compassionate care their adopted dog received, along with reasonable consultation fees. Another reviewer appreciated the prompt attention and care their elderly cat received, recommending the clinic based on their positive experience.
However, feedback is not unanimously positive. One reviewer, a long-term client, expressed dissatisfaction with the clinic, citing a perceived decline in service quality and a focus on profit over care. Concerns about the cost of services were also raised, particularly by a client who found the fees for blood tests and medication for their father's cat to be high, with no discounts available for pensioners.
Despite some negative feedback, the positive experiences of many clients, coupled with a substantial number of reviews, suggest that Cherrydown Vets Ltd generally provides reliable and compassionate care. While some may find the pricing on the higher side, the clinic's commitment to quality service and experienced staff is frequently highlighted. Individuals like Nicola T. are specifically noted for their exceptional service, contributing positively to the clinic's reputation.
Special Services
Animals Treated at Cherrydown Vets Ltd
Animals We Treat
Companion Animals
Opening Hours – Cherrydown Vets Ltd
Opening Hours
Hours
Reviews for Cherrydown Vets Ltd
Note: Showing the 5 most recent Google reviews out of 739 we track in total. Recent reviews may not be representative of overall sentiment.
Delicious Webdesign
a week ago
First ever vet visit with new adopted dog who needed a check over which we got within 3 days. Lovely service, great staff and the vet was quick, efficient and caring. Two short courses of pills and the standard consultation fee £78. Seems reasonable so far Unusually I noticed something important to report si asked to see a manager as had an important message for them, won't share the reason until its addressed but its not due to pet welfare. The free help which should have been fixed in 2 minutes was acknowledged and i wasn't thanked for it and it remains the same 5 days later. Please phone me if my advice is needed please Update 2025 my dawg returns after 3 years and was treated quickly and efficiently, advice and medication provided and I believe the cost seemed reasonable, follow up appointment booked. Recognised one of the staff from last time who was fantastic then and fantastic today. Nicola T is a credit to the practice, made a fuss of my dawg and was naturally concerned and interested what was prescribed.
Alison Wallis
2 months ago
Dads cat Bailey had been under the weather for about 4 days. Hardly eating and being sick. After a visit to Cherry Down vets and some madication and waiting on blood test results Bailey seemed a lot better. Eating and drinking. The only down side was the price. Blood test, tablets, cost to see the vet. A Total of £247 which had to be paid the same day. Dads 85 years old. Pensioners shouldn't have to pay this amount of money. Later the same day I did ring Cherrydown to ask if they did a discount for over 65 but the nice receptionist said unfortunately they don't and did recommend giving the PDSA . Dads on no benefits for not sure if dad would be entitled to see the PDSA. isn't it mining for all the people on bloody benefits who shouldn't even have pets if they can afford them. My dad has worked all he's life and never ever been on benefits. The price yesterday was rediclous. I did ask the vet why does the blood test cost so much she said it's just what it costs 😪
kerry hawkins
2 months ago
I had been with this vets for over 20 years but sadly, over the last couple of years Cherrydown are easily the worst vets in the area. They have no compassion , no customer care and it’s all about taking as much money as possible from those of us that love our pets. AVOID AT ALL COSTS
Glenda Langmead
3 months ago
Whole experience from start to finish was very good. Seen promptly, Vet was caring and sympathetic towards our elderly cat. Would highly recommend.
Jacqueline Robbins
5 months ago
Lovely vets would highly recommend. They treat you with respect and treat your pets well.
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